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FREQUENTLY ASKED QUESTIONS

What finishes are available?

TIMBERTHERM is available in the finest ELM, MAPLE and WALNUT. All our timber is ethically sourced from sustainable sources.

Can I lay the flooring myself? Does it require specialist tools?

TIMBERTHERM flooring is quick and easy to lay. There are no specialist tools required, making it the perfect solution for even for the most novice DIY enthusiast to install. We would, however, recommend that you use a qualified electrician when connecting to a mains supply.

Can I use it in my bathroom? Is it safe?

TIMBERTHERM is ideal for use in bathrooms. Its IP65 components make it waterproof and able to withstand even the largest of spillages!

How do the running costs compare to other heating solutions?

TIMBERTHERM flooring is up to 40% more efficient and up to 60% more cost effective than any other form of heating. For more information on how it performs against other heating solutions, view our RUNNING COST COMPARISON chart.

Is it safe to use in my home? Has it been tested?

TIMBERTHERM flooring is perfectly safe to use in your home. It has been rigorously tested by independent laboratories to the most stringent European safety standards and has been awarded both CE and ROHS.

What maintenance does the flooring require?

Once installed, TIMBERTHERM flooring requires no maintenance (but keeping it clean means it will always look nice!)

Do I need to use special insulation or underlay?

No, there is no requirement for special insulation or underlay. Standard foam & foil underlay can be used, which is available from all good flooring and DIY stores.

Is it compatible with smart thermostats?

Yes, you can use TIMBERTHERM flooring with smart thermostats. Please refer to manufacturer instructions of your chosen solution for further information on installation and always seek professional advice if you are not sure.

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0330 120 0380

We’ve available 9am to 6pm, Monday to Friday (excluding public holidays).

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